FAQ

When will my order be dispatched?

We try to dispatch the same day, but if we have a busy day we dispatch within 1 working day.

If I'm interested in an item that has sold out, can HoM make another one?

All of our items handcrafted pieces, and take time to make, if you 'request to restock' under the product you desire we will monitor the requests and place an order with our artisans according ;)

Will I have to pay any customs and import taxes?

This is a hard question to answer because every case is different. In general, most U.S. buyers do not pay any taxes on most items, including ceramics, due to their handmade nature. However, this depends on the customs official, because in some cases buyers have paid anywhere from 3 - 7% in taxes.

Do you have more homeware intuit is not listed on the HoM website?

Yes! :) We always have homeware products in work and waiting to be photographed,   follow us on Instagram (@house_of_morocco) to follow our collaborations and adventures in Morocco.

Can you make custom designs?

Absolutely, if you're interested in something specific, get in touch and we'll be happy to chat about it.